The Big Dude in transportation is calling out an Spirit Airlines, basically accusing them of having a bad attitude. Spirit says they’re adding a $2 fee per ticket because of a new US Department of Transportation regulation that allows passengers to change flights within 24 hours of booking without paying a penalty. The airline says the regulation forces them to hold the seat for someone who may or may not want to fly, but Department of Transportation Secretary Ray LaHood says the airline is just disrespecting their customers (oh no he did not!).
KXLY News has the war of words between the two. Oh, and by the way, Spirit may have started the flap by dubbing their new surcharge the “Department of Transportation Unintended Consequences Fee.”